Help Centre
Funding a contract
How protected contract payments work on HyraSpot: fund the agreed price up front, and it is held with our payment partner until you approve delivery.
How funding works
- When you hire a Service Provider on a fixed-price job, you fund the full agreed price through Paystack in Nigeria or Flutterwave in Ghana, Kenya, and South Africa.
- The money is held with the payment partner, not paid to the Service Provider, until you approve the delivered work.
- Milestone contracts fund the whole contract once and release value milestone by milestone as you approve each one.
Why funding matters
- Work starts with the payment already secured, so the Service Provider knows the job is real and you keep control until delivery is approved.
- Contact details and file attachments open up after funding, which keeps the pre-hire stage on the platform where it is protected.
If plans change
- Before payout, a funded contract can be cancelled by mutual agreement, and refunds flow back through the same payment method.
- Price changes after hiring go through change orders that both parties accept, so the held amount always matches the agreed price.